Use case — Onboarding

Onboard a new employee in five minutes — from form to provisioned.

A client needs a new user by Monday — and the request came in on Slack. FormNode plus an agent collapses that whole chain into one conversation.

New-user requests bounce between Slack, email, and a stale form. Half the fields are missing, the license types are wrong, and someone re-types everything into CIPP, ConnectWise, Sherweb, and Hudu. The fix is a form that knows which client it's for and routes straight into your automations.

One prompt, one form, one workflow

Here's what the actual flow looks like when you have FormNode's MCP server and n8n connected to the same agent.

01

Ask the agent

“Build me a new-user onboarding form for Contoso with fields for name, title, manager, start date, and a dynamic dropdown of available Microsoft 365 licenses pulled live from CIPP.”

02

Agent builds both sides

The agent creates the form in FormNode via MCP, then builds the companion n8n workflow that calls CIPP for Contoso's available licenses and returns them with counts to the dropdown.

03

Published and wired

The form lands on the Contoso customer portal. The submission webhook points at another n8n workflow that provisions the user via CIPP, applies the Sherweb license, copies settings from the selected user, opens a ConnectWise ticket, and updates Hudu.

What you get

An onboarding form per client, on your customer portal

Dynamic dropdowns that pull live license, site, and department data per tenant

Required-field validation so you never get a request missing the manager

A webhook-triggered n8n workflow that provisions M365, creates the PSA ticket, and updates documentation

An AI agent that can build the whole thing — or rebuild it for the next client — in a single conversation

Ranking page for this workflow

The same onboarding pattern is documented as a focused n8n form-builder page for search and answer engines.

n8n form builder

Step-by-step implementation

The how-to version shows how to wire a FormNode dropdown to an n8n webhook and return live options.

Build an n8n dynamic dropdown form

Stop retyping onboarding tickets.

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